Colin on September 24 2015
Tom was a huge help. Our IT guy said that this machine was outdated and just to buy a new one which is around $4,500-$6,000. I reached out to Tom for help due to the 05:10 error and he told me to replace the formatter board. Easy plug an play, less than a 5 min fix and it is back up and running like it should for less then $300! Thank you very much Tom!
Rob on September 23 2015
Excellent service, prompt shipping, fair prices, plus plotter was up an running in no time, what more can you ask for? Tom will be the first person I contact for future plotter part purchases.
Mircea on September 02 2015
Good price, quick service, great support. Tom was very knowledgeable and helpful in identifying the problem and recommending the correct solution. The board worked perfectly and our plotter was back in business in the minute following the card installation. This is definitely the first place I’ll call in the future for any problem with HP devices …
Sharon on August 17 2015
Tom was awesome! We needed this part right away and he went out of his way to help. We went back and forth on the shipping method-and he was very patient for me. Also, gave us tips as to why our cards kept getting ruined. I would definitely deal with Tom again.
Frank on August 14 2015 at 04:40PM
This is my second purchase from Tom. Thank you for having the right parts at a reasonable price.
Ronald on August 14 2015
Finding the part for my hp designjet 500 was very easy to find on your site, Talking with Tom showed me what an expert he is in this field. Ordering was a dream(simple.) For action and delivery 100%. THANK YOU VERY MUCH. Ps.I have already recommended you to to my friends who can do with your service.
Tony on May 05 2015
This was my third purchase from this place and all have been smooth and trouble free transactions. fast shipping and product as described. will do business again and recommend this seller.
S. True on April 17 2015
Tom was very helpful and worked with me to see if I would be able to put an HP-GL/2 into my HP Designjet 500 that didn’t have one installed. He sent it to me to see if it would work and it worked flawlessly allowing me to print from a couple of our computers that haven’t been able to send a print to our plotter for years. Will definitely come back for any future needs.
B Bouapha on April 07 2015
Tom was very accommodating in rushing our urgent need for our parts. We didn’t need everything and he did not have a problem accepting our return. He is ALWAYS available and in this industry, I’m pretty sure everyone agrees that we all need HELP ASAP!! Thanks for everything Tom!
Steve on March 27 2015
Great service, quick shipping. What more can you ask for! Will reach out to Tom for future designjet plotter issues.
N Enloe on March 21 2015
Quick service, excellent follow up, card worked first time we powered up. Will definitely use again.
Ryan on March 11 2015
Tom is a super nice guy and easy to deal with. He explained everything to me with patience and went out of his way to accommodate our need to have the 510 GL/2 card sent to me UPS Next Day! Don’t know if the printer is fixed yet because I just ordered the part 5 minutes ago, but I will keep my fingers crossed. Either way, Tom was great!