Designjet 08:04 08:07 08:11 error troubleshooting October 07 2019, 0 Comments

08:04 error troubleshooting



Watch this video:


Before ordering any parts, test the condition of the front panel cable and interconnect PCA.

1. Remove the left cover.
2. Locate the interconnect PCA (4x4 board, facing front).
3. Unplug the cable in the upper right corner (goes to the front panel).
4. Power on. (display will be off).

Does the printer boot up normally?
If yes, cable is shorting out the printer.

I have a replacement cable in stock, ready to ship. Please contact me for a quote.

If no, is the LED light on the interconnect PCA?
If no, the board may be dead; I would try replacing the PCA.

If the LED is 'on' PCA board is good.

 

Next . . .

 

 

The formatter board has either a network cable or USB cable plugged into it. Next to the connector there are 3 LEDS on the formatter board. They are labeled I, II, III. They will either be solid or flashing. You need to determine what the sequence of the three LEDS are in order to decode the error. Here are the most common errors.

This LED sequence points to a faulty Hard Disk:

LED1: FLASHING
LED2: OFF
LED3: OFF

Faulty Hard Disk:

LED1: ON
LED2: FLASHING
LED3: OFF

Replace the Formatter:

LED1: ON
LED2: OFF
LED3: OFF

Replace Formatter and Main PCA board:

LED1: ON
LED2: ON
LED3: OFF

Replace Main PCA board:

LED1: ON
LED2: ON
LED3: FLASHING

All parts are available elsewhere on the website.


Best Regards,
Tom
260.348.5653