Returning a Part: I want you to be completely satisfied with your shopping experience at designjetpartsfast.com. If you need to return a part, please follow the easy steps listed below to make sure your return is handled promptly and efficiently.
Your Options: Check if the item listing has an exchange warranty or if the item may state 'sold as is, no return for refund'.
Due to HP firmware restrictions, all factory sealed T and Z series formatters are sold 'As Is', with no refunds. Policy set due to the firmware marries the formatter to the printer and can't be reused.
Otherwise, the part(s) has a 60 day return period. Any return for a refund will be subject to a 20% restocking fee.
To help speed up the return process, please enclose a copy of the sales order number. Also write 'return' on the outside of the box.
Return the part(s) that are purchased within 60 days to:
