Designjet T520 Chip | Fixes blue screen errors that begin with a 'B'

$ 69.99

Easy Fix Fast

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updated 07/13/23

One Year Exchange Warranty

The part you will receive includes a One Year Exchange Warranty.

It is verified to work without errors by me -- A HP Certified Technician trained to work on the HP DesignJet printers since 1995.

Different lot number part numbers reference the same part: CQ890-67023 CQ890-60251 CQ890-67097

I've had service calls on several T520 with similar error codes. The last one was BA7E70E6. The 'B' codes harkens back to the day when I routinely saw this type of error on the old 1050c\ 1055cm models. I used to tell customers you have the 'error code of death'. In more technical terms, the Main PCA Board has a defective chip or routine call somewhere on it and needs to be replaced. Replacing the USB (CQ890-67023 CQ890-60251 CQ890-67097) has resolved the error for me.

 

If you have a 59.2:19 error . . .

 

Enter service mode and do a hard reset.

With the error on screen, try pressing the Power button continuously for 15 seconds.

The Support Menu screen should display

Press Support menu, > key, 3 times.

Screen should read:
3
Resets

Press OK
> key, 3 times

Screen should read:
33
Reset > Hard Resets

Press OK

The printer is going to ask for the password.
The password is: 3746

Press OK

Screen should display:

FullNVMReset Please wait . .

If it works, the printer will reboot and ask you to select language.

Please call me if you need additional support.

Thank You,
Tom
260.348.5653